I got my new sim card, but i cannot change it ?
Best Answer
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Contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
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Answers
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Hi Jacques
2) Activate your new SIM card by associating it with your Fizz plan.
The steps to follow to change your SIM card automatically succeed one another in your Fizz account. Click here to start.
Or, log in and go under > My plans > Manage plan > Change SIM card.
Follow the on-screen instructions and when required, enter the activation code of your new SIM card.
https://fizz.ca/en/faq/how-can-i-change-sim-card-associated-my-mobile-plan
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I don't have it ?😅
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I am having the same issue here. I can't find the "change my sim card" anywhere on the website.
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We are back with a resolution regarding your situation. Our technical team informed us that you can’t change the SIM card because there is a plan change pending. After the payment cycle is done, you can change your SIM card.
To do that, follow these steps: My plans → Manage plan → Change SIM card
More information about this topic can be found in the following link: https://fizz.ca/en/faq/how-can-i-change-sim-card-associated-my-mobile-plan
Thank you for the understanding and for cooperation.
Have a great day!
- Fizz Team
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