Call drops
Hey there,
I would to know if I'm having problems on my side . My calls keep dropping whenever I connect my phone to a system. If it's possible, I would like to know if that problems it's coming from our end(Fizz) .
Thank you
Best Answer
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Hi Fatima
This is the answer for a question like your by a Whizz from Fizz
Sure thing, to solve the call drops you can turn ON Airplane mode and then turn it back OFF, turn ON Roaming and then turn it back OFF, make sure you're connected to Fizz, turn OFF the Wi-Fi, make sure that your OS is up to date and if neither of these steps helps you out, please pop out the SIM card from your phone then pop it back in, restart the phone and then reset the mobile network settings.
Try these steps and let us know if they helped.
Have a good one!
Andrei
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Answers
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Fatima
You can contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
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