Most Recent Discussions
My Mobile
Archives for July 2022
Discussion List
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Nothing works in the states even though I have a plan. Do I need to buy a new Sim card from you?Nothing works in the states even though I have a plan. Do I need a new Sim card?
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Unable to see "Change SIM card" link under Manage PlanI received my new Volte SIM card but do not have the "Change SIM card" link under My Plan…
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New sim card already activated on another accountHey! So I tried to activate my new Volte sim card I just received and after trying to activate it I…
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Buying data when I don’t have data anymoreI don’t know if it is a problem that only I encounter, but when I run out of data, it would be nice…
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My phone disconnected from the LTE Network and it won't connect backHello, Since tuesday my phone stopped connecting to my mobile network. I have been using fizz for 3…
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VoLTE SIM activation timesHello everyone, I have received my new VoLTE SIM yesterday and I followed the instructions. Setting…
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Getting a refund because my activation is still pending for 4 days nowHi, I am still waiting for your team to resolve my ticket about my activation. It has been 4 days …
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Phone disconnects from Fizz network when switching to LTE+For the past month I've been having frequent (multiple times per day) issues when trying to make ca…
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Can’t access voice mailHi, when I go in the phone app and go to the voicemail tab it says “no voicemail” when I call myse…
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I am in Ottawa and my mobile data cannot work most of the time, please help, thanksI am in Ottawa and my Fizz mobile data cannot work most of the time. It sometimes works, but really…
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Adjust plan missingAdjust plan option is missing. I am not able to change my plan. How can i get it back?
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I can't get verification codeHi, I was trying to get the verification code from the Bank of America, but this does not seem to b…
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USA Travel AddOn still Working ?I plan to travel to US and want to buy a call travel-add on but not sure if it is still working. I …
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Ordered wrong add-onI was to order data Travel Add-on for USA, but I bought regular data Add-on. Can I get a refund, re…
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Activation pending for 2 days nowMy activation is pending for 2 days now. I didn't get a transfer text yet. I have contacted my curr…
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Why am I not receiving texts from my boss?For the longest time I am unable to receive texts from my boss. Everyone else I get. This is causin…
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No serviceHello, I have just activated my fizz card when I was in Toronto two days ago. And now I’m in montre…
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Error message: Last line no longer available on iPhone 12After transferring my number to Fizz, when I am calling my favorites with car play, I get the messa…
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SIM card activationI received the new SIM card but the activation code is not valid, how can we fix this?
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Payment Received / Activation DeniedIt's been 11 days since I paid my bill and no matter what I do no matter how many tickets I open no…
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No "adjust plan" link in the manage my account pageHello, There is still 7 days left in my cycle and I want to adjust my plan but the link does not ap…
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Is it possible to reactivate a phone number?Hi, Is it possible to reactivate a phone number? Thank you
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How can I transfer my phone number from fizz to another company?Hi, How can I transfer my phone number from fizz to another company. I did not want to quit fizz, …
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Why can't I receive a verification code from a bank?I'm more than a bit alarmed at seeing the number of comments about this issue, and how old some of …
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Why Ive Fizz EXT and not Fizz in my subscription area?Hi, I dont understand why in my subscription zone the mobile data are automatically on Fizz EXT and…Answered ✓ Closed Ilariam9 147 views 5 comments 0 points Most recent by Clive_ref_code_73TF9 My Mobile
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Submit order in activationI am unable to get pass the “submit order” step in the activation process. I dont get a pending, or…
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I subscribe yesterday on fizz cellular5I subscribe yesterday on fizz cellular plan and il still having activation pending
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Scheduling ShippingHi! I will be moving to Montreal next month. However, I would like to order the sim card now. Am I …
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Activation failedChecked activation code, referal code, and payment option TWICE, now what?
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438 prefix number transferWhen I was reading about transfer my phone number from another carrier to Fizz, even when I watched…