Can’t access voice mail

Simon F. 62914
Simon F. 62914 Posts: 39 ✭✭
edited August 2022 in My Mobile

Hi,

when I go in the phone app and go to the voicemail tab it says “no voicemail”

when I call myself it’s like anyone calling my number: I hear my custom greeting and I’m offered to leave a message

how can I access my voice mail? My boss has left a message...

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    Answer ✓

    @Simon F. 62914


    Hi Simon,

    when you try to access your Voicemail, are you on your Wi-Fi network because you need to have a data plan in order to be able to access visual messaging, because you can only access it through your data and not through Wi-Fi.

    So, make sure that your updates have been done properly for the proper functioning of visual messaging, then restart your device, then send the following text message: STATE, all caps, to this number precisely: 44744 and in order to check if the maneuver has worked well, go to the Phone app on your iPhone and tap the Messaging tab.

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