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My Mobile
Archives for June 2021
Discussion List
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Never received my SIM cardI ordered a SIM Card and never received it... Now Fizz website says it has been delivered and I can…Answered ✓ Closed SebastienRioux 82 views 3 comments 0 points Most recent by SebastienRioux My Mobile -
How can we contact fizz?We want to buy a plan but we arrive at montreal on August 1st. We want to buy two simcards with pla… -
Can't sign up for phone plan!Hiii! I just switched to fizz for my at home internet and that went smoothly but every time I try t…
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my phone is not workingmy phone is not working
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Keeping my old numberHello, Can I keep my old cell number once i switch to Fizz mobile plan? Thank you :) -
tailored number fee repeatedHi, I just activated my fizz membership and I chose to pay a 1$ fee to choose the four last digits…
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Issues with Voicemail and lack of supportHey folks, I have two issues. I reported issues with my voicemail last week which seems to not let …
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My sim card was shipped without an apartment number and was shipped back so I never got itCould I ask for it to be reshipped? Also there is no phone hotline to request assistance on this ki…
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Does anyone know if sending and receiving messages from shortcode numbers is still an issue?I've been reading around about cons of using fizz and the main one I've found is a lack of support …
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Barely Functional Data in Extended Coverage AreaI am in an extended coverage area for work. Petawawa, ON. The data on my phone barely works. I can'…
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Why does it load infinitely when I try to click on perks and upgrades?Fizz needs to pay people for customer service I shouldn't have to ask random people on the internet…
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Phone line hasn't been activatedI ported from videotron on the 26. I got the sms to confirm the port. Since then my videotron sim …
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Line not activatingHello, I opened a ticket on the 26th. I ported from videotron. My videotron sim isn't working, and …
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Cant use my perks?Im running out of data for this month and im looking forward to take my perks of 1GB. Even though i…
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If we add another SIM to the same account... Do we still get the 50$ each promo?If we add another SIM to the same account... Do we still get the 50$ referal each?
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5G coming (Videotron has it in Montreal and Quebec city now)Fizz is next ? Can I say that ? -
Cannot listen to messageI've just received a message, but I can't listen to it. The voicemail simply say: " you have 1… -
New VoicemailIs there a way to integrate the old voicemail saved messages with the new voicemail so I do not nee…
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Delivery Fizz sim card failedDear supportdesk, Thank you for the answer by email but the buyer is not responsible for the delive…
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cannot activate sim cardJust received a new sim card to activate another unit , 3 in total but every time I get to the fina…
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URGENT - My Account Website is DOWN - CANT BE REACHEDI have entered my password to log into my account on the Fizz.ca website so that I can change my pl…
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Sim returned to senderHi. I have been waiting for my sim card but it turns out that it was returned to the sender last we…
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No network on my phoneI"ve been with Fizz with a month, and everything works fine, but since this morning, my networ…
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My data is not working and I don’t know why.Hey, my monthly payment wasn’t successful last week but I rectified it the very next day. The payme…
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OverchargedWhat is goin on i have 50$ plan -5$ in perks and im still paying 50$+taxes instead of 45$+taxes and…Answered ✓ Closed Gabriel M. #17206 41 views 9 comments 0 points Most recent by Panagiotis A. My Mobile
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Could I transfer my American number into a Canadian number, in order for it to be the same?I currently have an American number, and I was wondering if it was possible for me to keep that num…
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Tech Issue: Can't Access Voicemail Since June 9th 2021 Update.Greetings, A few of us at least have been unable to access our voicemail since the new system on Ju… -
Is it possible to have two phones numbers in one fizz account?Is it possible to have two phones numbers in one fizz account? I'm asking this because I haven't be…
