Most Recent Discussions
My Mobile
Archives for June 2021
Discussion List
-
Never received my SIM cardI ordered a SIM Card and never received it... Now Fizz website says it has been delivered and I can…Answered ✓ Closed SebastienRioux 82 views 3 comments 0 points Most recent by SebastienRioux My Mobile -
How can we contact fizz?We want to buy a plan but we arrive at montreal on August 1st. We want to buy two simcards with pla… -
Can't sign up for phone plan!Hiii! I just switched to fizz for my at home internet and that went smoothly but every time I try t…
-
my phone is not workingmy phone is not working
-
Keeping my old numberHello, Can I keep my old cell number once i switch to Fizz mobile plan? Thank you :) -
tailored number fee repeatedHi, I just activated my fizz membership and I chose to pay a 1$ fee to choose the four last digits…
-
Issues with Voicemail and lack of supportHey folks, I have two issues. I reported issues with my voicemail last week which seems to not let …
-
My sim card was shipped without an apartment number and was shipped back so I never got itCould I ask for it to be reshipped? Also there is no phone hotline to request assistance on this ki…
-
Does anyone know if sending and receiving messages from shortcode numbers is still an issue?I've been reading around about cons of using fizz and the main one I've found is a lack of support …
-
Barely Functional Data in Extended Coverage AreaI am in an extended coverage area for work. Petawawa, ON. The data on my phone barely works. I can'…
-
Why does it load infinitely when I try to click on perks and upgrades?Fizz needs to pay people for customer service I shouldn't have to ask random people on the internet…
-
Phone line hasn't been activatedI ported from videotron on the 26. I got the sms to confirm the port. Since then my videotron sim …
-
Line not activatingHello, I opened a ticket on the 26th. I ported from videotron. My videotron sim isn't working, and …
-
Cant use my perks?Im running out of data for this month and im looking forward to take my perks of 1GB. Even though i…
-
If we add another SIM to the same account... Do we still get the 50$ each promo?If we add another SIM to the same account... Do we still get the 50$ referal each?
-
5G coming (Videotron has it in Montreal and Quebec city now)Fizz is next ? Can I say that ? -
Cannot listen to messageI've just received a message, but I can't listen to it. The voicemail simply say: " you have 1… -
New VoicemailIs there a way to integrate the old voicemail saved messages with the new voicemail so I do not nee…
-
Delivery Fizz sim card failedDear supportdesk, Thank you for the answer by email but the buyer is not responsible for the delive…
-
cannot activate sim cardJust received a new sim card to activate another unit , 3 in total but every time I get to the fina…
-
URGENT - My Account Website is DOWN - CANT BE REACHEDI have entered my password to log into my account on the Fizz.ca website so that I can change my pl…
-
Sim returned to senderHi. I have been waiting for my sim card but it turns out that it was returned to the sender last we…
-
No network on my phoneI"ve been with Fizz with a month, and everything works fine, but since this morning, my networ…
-
My data is not working and I don’t know why.Hey, my monthly payment wasn’t successful last week but I rectified it the very next day. The payme…
-