Cannot listen to message
Vincent B. 13921 Posts: 57
edited June 2021 in My Mobile
I've just received a message, but I can't listen to it.
The voicemail simply say: " you have 1 new message, and 1 saved message"
and it stops talking and nothing happens. I pressed buttons, waited 15 mins, hang-up and recalled again...
It repeats the exact same thing and goes silent and just hangs there unresponsive.
Whizz Posts: 16,188
Hello Vincent B. 13921,
I am sorry to hear about this situation.
I will escalate this to our specialized team for further investigation.
We will contact you right away via e-mail as soon as we have any updates.
I apologize again for the inconvenience.
Have a lovely day,
This discussion has been closed.