Phone line hasn't been activated
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I ported from videotron on the 26. I got the sms to confirm the port.
Since then my videotron sim has disabled, and my fizz sim is still not working going on 2 days. I opened a ticket and I get no status updates regarding this issue.
How do I escalate this issue to get my line working, all the customer service doesn't seem to be helpful.
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Best Answer
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if your phone line is supposed to be active, try this. Update the network parameters on your phone.
Opening a ticket is escalating the situation. You could always try another live chat.
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