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About my account
Archives for September 2022
Discussion List
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Inviting a family memberI invited my daughter to my plan. After several attempts to sign in she was finally able to accept … -
Hello i want to know if you guys has a phone number where i can call you !Hello can i have some answers
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Connection problem with my google accountI've tried several times to log in to my Fizz account via google but it doesn't work. When I click …
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When will Fizz have a promotion for the referal codes?Do they often come around the same time every year?Answered ✓ Closed Michael G. #30213 12 views 3 comments 0 points Most recent by swatt About my account -
Monthly service plan and discountsHello there ! I was wondering if by making a modification to a monthly plan. Will the rebate/discou… -
Question concerned about my rewards program.I activated my new sim card before the 15th of Sept but I still have not received five My Rewards p…
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Cannot update my payment methodWhen I try to update my payment method, it doesn't work at all. It's been 5 minutes that the page …Answered ✓ Closed AlineCredeville 38 views 4 comments 0 points Most recent by Whizz About my account
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Can't enter my accountI'm getting the same error every time. I have the right PW and account info. Please help
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I have been charged twice a month for the months of July, August and SeptemberHi, I have been charged twice 57.49$ for the months of July, August and September 2022. I want to…
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Is there an issue with my voLTE order?I received an email to update my 2 sims to VoLTE. I successfully ordered them (I see it in my trans…
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Referral bonuses not receivedHi, so I have my Fizz account and it dosn't have a line currently on it, I will be getting one in D…
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I used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to mChanging to my email address just created an new account. What do I do now?
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RebateHey I have got a rebate code in my rewards part and I already applied it but it didn't go through…
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I cannot change my payment method?Been asking me to change my payment method since my card was about to expire and when I do it alway…
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I want to change from another provider, but I lost my phone...???I want to change from another provider, but I lost my phone...??? How should I proceed for the phon… -
customer serviceCan i talk to a rep?Answered ✓ Closed Valeriu S. 44 views 1 comment 0 points Most recent by PF_Ref_D2U9A About my account
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sundae badgeBought an international minutes add-on and my sundae badge did not activate. Stayed in front of my … -
Why is the chat so slow and the queue keep pushing me backwards?I’ve been logged into the chat for 50 minutes, I’ve gone from originally 12th position all the way …
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Switching perksI have 3 perks on my internet plan 2$, 1$ and 2$ off. i just unlocked a 2$ off and watched to swit…
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Recover my numberI NEED TO RECOVER MY NUMBER BUT I DON'T HAVE A SIMCARD, I BUY A NEW SIMCARD, BUT WHEN I GO TO ACTIV…Answered ✓ Closed Andres P. #4265 41 views 5 comments 0 points Most recent by Whizz About my account
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Mobile Account transferHello. I have a mobile plan with Fizz under my name/email, but my wife uses it. It is her phone num…
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This support is more than outrageous.I create a window to talk to someone to heard noise constantly like im receving message to not see …Answered ✓ Closed FuckThisSupport 32 views 2 comments 0 points Most recent by Whizz About my account
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Access to a chat pleaseHow can I access some help by chat? Thanks.Answered ✓ Closed MarieClaude1967 32 views 3 comments 0 points Most recent by Whizz About my account
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Referral code for new accountHi, I just bought a SIM card from Fizz and I would like to know how I can get a referral code. Than… -
Problem with monthly paymentHi, I have just noticed that, even though in my account it says my internet usage period has only 3…
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TechnicianHello, I ve been waiting all day for the technician to come install my internet but nobody has sh…
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Why I DO NO LONGER HAVE VOICEMAIL after opting out of visual voicemail?How can I have my voicemail back?Answered ✓ Closed babinatavitrankina 42 views 3 comments 0 points Most recent by Whizz About my account
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Updating Payment MethodI have been trying to update my payment method for two weeks. I click on Settings -> Payment Mot…
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Trying to add a new credit card to my accountMy credit card will expire soon and I want to add a new one. After I clien "add a new paiement…
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How many phone numbers can I have attached to my emailHello inhave just ordered a SIM card for my other child under my email. Kid1 has a phone number a…
