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    • customer service

    Posts: 2 ✭✭
    edited September 2022 in Your Fizz Account

    Can i talk to a rep?

    Best Answer

    • Posts: 7,000 ✭✭
      Answer ✓

      Hi

      Fizz is 100% online. Contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


      The "❔" not visible or does nothing? Make sure…

      • you really are on a FAQ page e.g. https://fizz.ca/en/faq/resolving-issues
      • you scroll through the page and after 10-15 seconds the ❔ bubble will appear in the bottom right corner of the page.
      • you are really logged in with your account. Disconnect explicitly using "►Log out" in the left menu, close any Fizz tab, clear your cookies, reconnect.
      • no browser extension blocks its appearance (ad blocker or plugins like "NoScript").
      • try in incognito mode
      • JavaScript is enabled
      • no VPN disables the rendering, some have ad blockers
      • to empty your cache
      • to try with a different browser, Chrome and Edge are known to work relatively well with Fizz
      • to try on another device (mobile, laptop, tablet)


      You can also do it on Facebook: https://facebook.com/fizzca

      -By private message on Twitter : https://mobile.twitter.com/fizz_ca

      -Whatsapp : (438) 393-5814

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