Switching perks

Tyson M.
Tyson M. Posts: 6
edited September 2022 in About my account

I have 3 perks on my internet plan 2$, 1$ and 2$ off.


i just unlocked a 2$ off and watched to switch the 1$. Is there a way to just switch them or is the only illogical option is to remove the perk (wait a month) to then put the new perk in which won’t be activated for another month?

Best Answer

  • Whizz
    Whizz Posts: 15,958
    Answer ✓

    Hello @Tyson M. ,


    Indeed, you can swap the upgrades between themselves.

    The details can be found here : https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program


    1. Log into your account, and go to Overview.
    2. In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details.
    3. Open the tab in the lower right-hand corner.
    4. Select the upgrade and click on Apply.
    5. At that moment, you’ll see the white boxes below your plan start to move. Those are the slots where your upgrade can be applied.
      • The slots with a + sign are ready to welcome your upgrade.
      • If you select a slot where there’s already another upgrade, we’ll ask you to confirm the swap. If you accept, the new upgrade will be applied to your plan come your next payment cycle.

    Thank you for your understanding.

    Have a good one,

    -Raul

Answers

  • Mamie
    Mamie Posts: 1,784
    edited September 2022

    Hi @Tyson M., yes, there is an option to replace your current discount with the most advantageous discount. In your account, in the Bonus section (left), click on this section to go to the My Bonuses section (right), click on the Internet area, then click Activate on the bonus you want to use. The discounts already applied will move a little, click on the one you want to replace. This change will apply during your payment cycle.

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