sundae badge
Bought an international minutes add-on and my sundae badge did not activate. Stayed in front of my computer for over 5 hours, only for the conversation to close in my face saying there was no one available... stayed calm on the outside but had a Karen meltdown mentally. anyone else have a similar issue
Best Answer
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Hello @passepoils ,
Sorry to hear about the situation encountered!
I have taken the necessary action of escalating the situation to our technical team for further investigations.
We will contact you back via e-mail in the shortest time possible once we receive their feedback.
Apologies for the inconvenience caused.
You can also track the ticket status via My settings - My tickets, to also have a view on its progress.
Thank you for your understanding.
Have a good one,
-Raul
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Answers
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HI @passepoils,
The badge may take some times to appear in your account. I recall that It took few days before I received the Gifter badge.
Wait a bit and if it doesnt show up, contact customer services.
Source : https://fizz.ca/en/solutions/badges
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