Referral bonuses not received

Shades
Shades Posts: 1
edited September 17 in About my account

Hi, so I have my Fizz account and it dosn't have a line currently on it, I will be getting one in December when my company stops paying for phone. I have 6 referrals where I received the email saying that I'm going to get the 25$, but they never show up in my Referral bonuses page.

are they going to appear when I activate my line?

Note: I already had my line on this account but had to change it temporarily and will be coming back to fizz in December.

Best Answer

  • Mamie
    Mamie Posts: 558
    Answer ✓

    Hi @Shades, you must have an active account to use bonuses/discounts. There is a regression period while your account is inactive. And when you activate your account, unfortunately IT RESUMES AT THE SAME PLACE OF YOUR REGRESSION.

    See this page to see more details: https://fizz.ca/en/my-rewards-policy

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