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About my account

Discussion List

• 
  Please close my ticket it is a non issue now

  Please close my ticket it is a non issue now

  Answered Closed sarahschma 16 views 5 comments 0 points Most recent by Whizz August 13About my account
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  My friend referred me when there is $50 bonus for each of us, but now I only receive $25

  Hello Fizz team, Could you please help me to understand the referral system? There was a promotion …

  Answered alexand312z 10 views 4 comments 0 points Most recent by L_2 August 12About my account
• 
  Where is live chat

  No bubble found for live chat

  Answered ✓ Closed Andyman 29 views 2 comments 0 points Most recent by Fling August 12About my account
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  Need Help ASAP! I can't log into my Fizz Account through google.

  It's been almost 3 days and I can't log into my Fizz account through google. I'm trying to also get…

  Answered ✓ Closed inatah 9 views 3 comments 0 points Most recent by Fling August 11About my account
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  Max credit cards in my account. All expired. Can’t add new one?

  How can I add new payment method?

  Answered ✓ Closed michel D. 44703 17 views 3 comments 0 points Most recent by Whizz August 11About my account
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  I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?

  I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?

  Answered ✓ Closed Amalgy 4 views 3 comments 0 points Most recent by Fling August 10About my account
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  Cancelling but keeping phone

  I bought the phone for mom but you guys have zero contact care.. i set the account in my name.. i n…

  Answered ✓ Closed Nathalie_8 12 views 3 comments 0 points Most recent by Fling August 10About my account
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  ANYBODY THERE ??? no answer from the Support on my case for 5 days !!!

  "activation pending fro 5 days !", no answer from Support on my case where the chosen #ph…

  Answered ✓ Closed Hendx055 16 views 4 comments 0 points Most recent by Whizz August 12About my account
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  I can not activate my new SIM card from my account, it seems the link is not working.

  Hi, I am having trouble trying to activate my SIM card, an error message appears about my selectio…

  Answered ✓ Closed Louise20220809 17 views 2 comments 0 points Most recent by Whizz August 10About my account
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  Perk not applied to bill

  I activated a perk for $35 toward my mobile bill. It indicated that it was pending and would be app…

  Answered ✓ Closed lesleevdp 14 views 3 comments 0 points Most recent by Fling August 10About my account
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  I can't reach support. It just tells me the chat has ended.

  I've been having a billing issue. I reached support but they never opened the ticket. I tried to re…

  Answered ✓ Closed jmaman 13 views 3 comments 0 points Most recent by Whizz August 9About my account
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  My friend account is blocked

  Account is blocked, we try to open it, but we can’t, because to recover passwords, needs e mail sho…

  Answered ✓ Closed dp_271 23 views 4 comments 0 points Most recent by Whizz August 4About my account
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  Can't add card to payment plan?

  I have a new prepaid VISA credit card and can't add it to my account, called my bank twice and they…

  Answered ✓ Closed octavia 11 views 3 comments 0 points Most recent by Whizz August 4About my account
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  Why I have 18,12$ in my facture in add

  Why I have 18,12$ add in my month

  Answered ✓ Closed antoine A. #4769 16 views 3 comments 0 points Most recent by Whizz August 3About my account