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About my account
Archives for August 2022
Discussion List
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no reCAPTCHA prompt upon activationI am trying to activate a new SIM card and the transaction is not going through because I've note c… -
250mb perk won't activateI have had this 250mb of extra data perk pending for the past 6+ months (easily), and it's been occ…Answered ✓ Closed Mohamed D. #1615 18 views 2 comments 0 points Most recent by Whizz About my account
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Est-il possible que mon numéro n’ait pas été transféré correctement?Bonjour, Ma carte SIM Fizz ne fonctionne toujours pas après avoir reçu sur la carte SIM de mon anci…
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calls in the USI am currently in the US and need to receive calls from canada but with Fizz I can't, can you tell …
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Receiving spam e-mailsHi, I have been receiving an e-mail asking that I order a new SIM card. However, when I visit my a…Answered ✓ Closed Louise P. #14465 80 views 2 comments 0 points Most recent by Whizz About my account
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Please close my ticket it is a non issue nowPlease close my ticket it is a non issue now
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My friend referred me when there is $50 bonus for each of us, but now I only receive $25Hello Fizz team, Could you please help me to understand the referral system? There was a promotion …
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Where is live chatNo bubble found for live chat
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Need Help ASAP! I can't log into my Fizz Account through google.It's been almost 3 days and I can't log into my Fizz account through google. I'm trying to also get…
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Max credit cards in my account. All expired. Can’t add new one?How can I add new payment method?Answered ✓ Closed michel D. 44703 12 views 3 comments 0 points Most recent by Whizz About my account
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I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?
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Cancelling but keeping phoneI bought the phone for mom but you guys have zero contact care.. i set the account in my name.. i n…
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ANYBODY THERE ??? no answer from the Support on my case for 5 days !!!"activation pending fro 5 days !", no answer from Support on my case where the chosen #ph…
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I can not activate my new SIM card from my account, it seems the link is not working.Hi, I am having trouble trying to activate my SIM card, an error message appears about my selectio…Answered ✓ Closed Louise20220809 145 views 2 comments 0 points Most recent by Whizz About my account
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Perk not applied to billI activated a perk for $35 toward my mobile bill. It indicated that it was pending and would be app…
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I can't reach support. It just tells me the chat has ended.I've been having a billing issue. I reached support but they never opened the ticket. I tried to re…
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My friend account is blockedAccount is blocked, we try to open it, but we can’t, because to recover passwords, needs e mail sho…
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Can't add card to payment plan?I have a new prepaid VISA credit card and can't add it to my account, called my bank twice and they…
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Why I have 18,12$ in my facture in addWhy I have 18,12$ add in my monthAnswered ✓ Closed antoine A. #4769 21 views 3 comments 0 points Most recent by Whizz About my account