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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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how long does it take for referrals to show up in the accounti refereed a few people but it does show up nowhere in my account I know they activated their line.… -
Forgot voicemail pin?I don't have the SMS with the voicemail pin so I can't seem to access my voicemail. Do you know how…
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Unlimited Calling to US?If I have the US and Canada coverage plan does that give me unlimited calling to US numbers? Also d… -
Why is My Prepaid Vanilla Mastercard always being declined?I have used this prepaid card once before and it worked. I even added money to my wallet. Now my ac…
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More wallet fun?What the he!l -
Wallet continues to empty?I put $10 in my wallet in December just to get the badge. I have a full us/Canada plan and yet my w…
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The system is not giving me the option to transfer my funds?Hello, I would like to transfer the funds that I have in my wallet to my current plan, but it's not…
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how to modify my shipping adress before activate my sim card ?I ordered a sim card that i never received because incomplete shipping adress. Now i try to modify … -
Why on my account I'm Level 2, but on the forum I'm Apprentice 3/5?Does anybody has an answer for this and their meaning? -
I made a payment but still no reactivated service, what do I do ?So I was charged to my card for my payment and it should of reactivated my services with fizz but i… -
Beta price/Add-ons ++ When is it activated?Don't know if anyone can help me on this one, If I benefited a Beta price for my monthly payments, …
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How does the Voicemail upgrade work?So I was able to add the VoiceMail upgrade to one of my upgrade slots. I have voicemail as part o… -
How do I close my account?Hi, I never activated nor used the service. I don’t intend to use it either. How do I close my acco…
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My Upgrade is not working and showing, why?Hi I have selected the upgrade of 250MB to my plan but I don't see it, it shows as activated but no… -
How to unfreeze account after late payment?Credit card payment was rejected and my account got frozen. However my credit card has been paid of…
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I can access other people's account information through the account links they provide herePlease do not share direct link to your account settings page on this forum. At the end of those li… -
I can't send DataI can't send Data, when I click on send data it will bring me to the how to send data page Any idea… -
is there a way to reply to a support ticket sent with the contact form?I open a tick via the contact form about the rollover not showing after my 1st billing cycle, I go… -
Referral code question?I know the code has to be entered and you have to click the green arrow to get the message at top o…
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any news on level 6 rewards?did anyone get to level 6 recently and receive any rewards? -
We often try for the new SIM to activate and we can't ?We often try for the new SIM to activate and we can't ?
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What are the Locked Upgrades after the 250MB, can any one tell?What are the Locked Upgrades after the 250MB, can any one tell?
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I still haven't got my refund after 3 weeksI transferred my phone from fizz to fido 3 weeks ago and I still haven't received my full refund ye…
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Why can't I see my plan?When I logged in to my account, i can't see my plan. But I am using Fizz's network, for calls, sms,…
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