Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I can't receive calls?I switched to Fiz almost 7 weeks ago, when I was creating my plan I made a mistake didn't select th… -
Has anyone been charged more than they should?Has anyone been charged more than they should? If yes, how did you fix it? Thanks
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Port out but still be charged for next month?I ported out from Fizz yesterday, the last day of the monthly cycle. However, today I still receive…
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Cancel account Unsubscribe its missingRead the steps but their is no Unsubscribe And their is no bubble So can I cancel my account?
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No-reply Customer Support EmailSo I successfully submitted a complaint, was assigned a ticket, and got a response from an agent, w…
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Can I opt-out of auto-pay and make payments myself?I want to opt-out of auto-pay and pay myself. Like with Chatr, I was paying at the end of the month… -
My questions do not exist anymore. Where are they?Two questions were submitted more than 3 days ago. They no longer appear under "My questions&q…
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payment after late ?i just update the payments info how long is take to payments after late n get my phone work again b…
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Received a Rollover SMS 5 days before my plan ends, why?Hey people, My Payment cycle ends the 7th Jan, today is the 2nd. Received an SMS saying: "You …
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Referrals finally showing up?Finally seeing referrals showing up unlocked. It says $25 DISCOUNT ON YOUR BILL. Hope they specify … -
Wallet used for no reason when roaming in Canada?Has anyone else noticed their wallet funds got used up when roaming in Canada despite having Canadi… -
Unable to modify email address in my profle?I am not able to update the email address in my account profile. Has anyone had a similar issue wh…
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I don't see my points in my accountI used to be able to see the points in my account but from yesterday I can't see it. anyone knows h… -
email notices about receiving referral bonuses?Anyone getting emails for all the referrals they have? I got one email for the referral bonus I go…
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the send button doesnt work on websiteI need to set up an appointment on solution hub and the send button doesn't work. help! how can I…
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Does your credit card automatically get billed every month?Just wondering if your CC is automatically bill each month. My previous provider I had to set that…
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How I change my credit card?I can’t switch my credit card?? Why I can’t delete the one I don’t want? -
How to unfreeze account and pay Fizz?Plan got frozen from an issue with my card and now how can I pay fizz and unfreeze my account? Been…
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Can I get a refund of my Wallet funds?I added funds to Wallet hoping they will be used for payment. I understood that is not the case. Si…
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One month of failed attempts to port my number from Public Mobile, how do I reach a human at Fizz?Last I saw the "chat bubble" was December 21 and I've checked daily multiple times. How c… -
A few things that would be nice to see addedHi, this "question" is mainly for Whizz to answer but id still be curious to see what oth… -
Question does not show up in the question from me!A question was submitted two hours ago and the question does not show up under the list of question…
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I changed my plan and new billing cycle started but the data upgrade is not showing?I had the 250mb upgrade installed but when I look at my usage it doesn't show anymore. -
Call log report?Can i get a report of all call logs and text
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Has anyone actually received a referral bonus?Has any actually received a referral bonus yet. Or have it credited to their next payment? Or actua…
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