Port out but still be charged for next month?

I ported out from Fizz yesterday, the last day of the monthly cycle. However, today I still received notification that my new month began with payment for the next month.
I cannot find Cancel my plan on My account.
Please help.
Thanks,

Answers

  • ReneD
    ReneD Posts: 1,810
    I agree with Allison, fill in a contact form!
    Cheers :))
  • Whizz
    Whizz Posts: 10,231
    Hi Ai,
    You plan is already cancelled because of your demand of portability.
    Don't worry, you won't be charged.
    Have a good one.
    Luciana
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