Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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What is the purpose of the badges?Is there a purpose or advantage in collecting the badges? -
Poll - How many of you have been unsubscribed for no reason?I have heard that a few users have been having their Fizz accounts "accidentally" cancell… -
where I am supposed to access the customer service?where I am supposed to access the customer service? -
Data gift not going through?Anyone else not able to use the data gifts they receive? All my gifts come in to the data meter sa…
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Invoice for accounts with multiple lines?For accounts with multiple lines, is there a single grand total displayed on the invoice?
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How to cancel service ?I spent the entire day without service(Tried to activate this morning), i'm sorry but it's unaccept…
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Has anyone received a referral bonus?That is, has it gone from pending to being paid out?
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Is there a way to view Data Usage for Fizz Internet accounts?I'm currently a beta tester for Fizz Internet. However, in the Account overview the Internet shows …
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my plan has not been fully activated. what should i do?I activated my plan but it seems it's not been fully activated since I have no option in the mange … -
Can't select my home addressHello, When I try to change my address it's impossible for my to pick my real street address, it al…
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Any updates on home internet launch?When can we expect an update? -
no unsubscribe option in my manage pagei received my SIM yesterday and activated my plan (data only since i wanted to use add-on for voice…
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Network Congestion - Food for thoughtAccording to Fizz, today's outage is caused by network congestion Official statement: Friday Decem…
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Will I gain data access on a no-data account, if I reach level 2 and added the 200m data upgrade?I didn't add any data when I create account, because my main sim has 9G data already and it's enoug… -
Whats the best way to gain points and level up?So whats the quickest way to level up? as in what provides the largest point increase? BTW i am new… -
Fail to get the refund for the unsubscription during beta test period?Fail to get the refund for the unsubscription during beta test period? Cannot get in touch with any…
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How to make changes to my plan?I want to make change to my plan, but it show the billing cycle is invalid. So I can't do any chan…
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How to I change the IMEI?I activated my account and transferred my number to the new SIM but realized that I entered the inc…
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Do upgrades last forever or for 2 years? Is there a confirmed answer?Has anyone reached out to Fizz customer service and gotten a definitive answer? -
Why are all my options in manage plan gone?After re-activating a plan, I am not presented with all the options to manage the plan. I only have…
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How to report a glitch without the chat bubble?I can't put my credit card info in on my computer or my phone because of glitches in both platforms…
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anyone at level 4 or 5 can tell us what are the perks and upgrades received?If anyone reached that level it would be nice to know what to expect
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Did the data rollover policy changed ?according to this https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work the rollover is 1 mo…
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Accidentally registered wrong planHi, I accidentally selected the wrong plan yesterday (less than 24 hours ago) when I registered, an…
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Cannot add payment methodThere is a bug on the site where it will not allow me to enter my first name in the payment method.…
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