Does the amount of data I have left make sense?

ross L. #1416

I have 8gb data per month with 4.39 Rolled over from last month. I've used just over 5gb this cycle but I only have 3.86gb left.. I should have over 7gb. Does this make sense?

Chris P. #37

Hi Ross,
This does seem quite strange, it is stating that you've already used your rollover data for the month. I'd recommend contacting Fizz either by Facebook Messenger or by email so that they can explain it to you further on why it's showing up like that or fix the issue for you.
Thanks,
Chris P

Amir H. #686

There were others complaining that the data they used vs what was shown as left did not add up. could be a recurring issue

Nissim Q.

Best thing to do is contact support regarding this issue

E S.

If you search the community, several people have had this issue to date. You can try to contact Fizz via bubble chat or FB messenger to see if it’s a user-specific issue or it’s more global and to see if they can correct it manually for you...

M T. #338

The daily usage is not accurate.
You need to rely on the total usage

Eric M. 2595

Hopefully they fix it sooner than later since it will get really annoying/confusing to figure out what you actually have left.

Mohammad S. #314

Its a known issue, their meter is always glitched, doesnt show proper usage.