Phone calls dropping at 2:57
sarah K. #1038
Posts: 10 ✭✭
All my calls, incoming and outgoing, on both my plans are dropping after 2:57.
18
Answers
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Maybe contact Fizz support through Messenger https://m.me/fizzca17
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Please contact fizz by chat/facebook or contact form in your account, looks like not enough complaints yet so they don't take us serious.12
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Sarah! are you sure about incoming?12
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How do I contact them from my account?9
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You're connected to Fizz Ext when this happens, right?11
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In order to chat with us, make sure that:
You're logged in to My account
You're active on a help page
You're within the customer service business hours: Monday to Friday from 7 a.m. to 10 p.m. EST, weekends and holidays from 10 a.m. to 6 p.m. EST
Any Ad blocker is deactivated in your browser
https://fizz.ca/en/contact-us10 -
Sarah: How do I contact them from my account?
My profile >> contact forms12 -
Try to force your phone use 3G only. If it go to 2g because of weak signal. Phone call won't last long.7
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Bravo! This has been fixed now! Thanks Fizz!6
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Yeah, this was an issue for tons of users. It seems sporadic and it was apparently "fixed" a couple of weeks ago, but randomly re-emerged as an issue week after week. We'll see if it remains this way.1
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Hopefully this issue does not re-emerge..4
