May leave Canada for about 2 months, how to suspend the service and then activate it when I come bac

I’m thinking about switching to Fizz, I only have 1 question about how to temporarily pause the service when I leave, and then activate it when I come back to Canada.
Thank you!

Answers

  • Laura L. #465
    Laura L. #465 Posts: 2 ✭✭
    I have the same question
  • Tamzid
    Tamzid Posts: 74 ✭✭
    There's a trick where you can temporarily suspend your service by declaring your phone stolen using this link: https://fizz.ca/lost-stolen-mobile-form . After you decide to come back, use the same link to reactivate your service.
  • Whizz
    Whizz Posts: 23,462 admin
    Hi Yilan,
    Fizz doesn't propose the possibility to suspend your plan while you're out of Canada and then comming back, I really am sorry.
    Luciana
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