Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
How can I change my avatar on the community?I was wondering... How can I change the way I look on this community? -
I ordered and paid for 3 SIMs but I only received 1 SIM. How do I contact Fizz to resolve this?I ordered and paid for 3 SIMs but I only received 1 SIM. Purolator delivered a Fizz cardboard mail… -
Request to send new SIM cards don’t received yetPlease re-send me the new SIM cards, which I don’t received the previous order I.
-
Hypothetical Question - How would a billing error affect the renewal of an Introductory rate plan?**This is a Hypothetical Question** How would a billing error affect the renewal of an Introductory… -
When does my plan renew?Where can I find out when my plan renews?
-
Faster Shipping Options?Thursday is Thanksgiving in NY and I want to travel there...I would like to have the sim by tomorro…
-
Does points from french site and english site aggregate together?I have a different set of points on the french https://communaute.fizz.ca/ and a different set of … -
Problems activating my sim card?I received my sim card yesterday, I tried activate my sim card with the activation code, but nothin…
-
My Invite Friends does not appear on my profile? There is no referral code?Where is my unique referral code??? There is no invite friends in my profile???
-
Why can't I manage a plan from the overview page?After re-activating a plan, I only see "Gift" on the Overview page. All my other plans sh…
-
How can I transfer one of my beta plan to another person?I would like to transfer one of my beta plan to another person. How can this be accomplished?
-
Billing Problem?My promotional period is still on but the bill for the second month is too high??? I have made some…
-
Can I get an invite for the home internet beta?I like Fizz so much that I would like to try the home internet beta, how can I get an invite? :) -
Service agreement - why can't see or download?Went to https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/view-contract?productId=xxxxx from… -
how to cancel my account?how do i cancel? i registered and then realized that I didn't signup for the beta program so would …
-
Is there a list of rewards and frequency of those rewards listed anywhere?Is there a list of rewards listed anywhere? Are the rewards always data? For example I recieved 2…
-
Will add-ons make you lose the launch price ?Hello, The site mentions "Make sure, however, not to change your plan, or else regular prices … -
Why is my daily data breakdown shown as 0.0MB/day for the month, when it definitely was not nothing?As seen in the clipped screen shot, my daily data use is shown as 0.0mb, but I was away from home a… -
Bugfix? Dropdown menu for help - does not dropdown when logged in i.e. zone.fizz.caThe Help dropdown, works in all cases but when logged in. From zone.fizz.ca, the Help dropdown does…
-
When will my referral code appear ?Hi all, about 5 hours ago, I activated my plan, transferred my number and everything. Why can't I …
-
Missing lots of stuff in profile?Just signed up today after getting my SIM and the phone works fine but for some reason I am missing… -
Why does clicking on Community go to the french version of the site?I would expect it to go to the french version of the site when I'm logged in to the French site. A…
-
Bugfix? Problem with buttons being hidden - Screenshot below. Probably can be fixed using z-index.Not sure if bugfixes are welcomed in the forum. If there's an open source github repo for the webs…
-
Is there an option to add a second line to an account?Is there an option to add a second line to an account? If so, are there discounts for having multip… -
Credit card name field?I cannot enter my name in the name field for credit card info. I try to type Don but "n" …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.