Why I got this notification "Finish activating your plan" ? when my SIM is all ready actived.

Han D.
Han D. Posts: 15 ✭✭
in Your Fizz Account
Why I got this notification "Finish activating your plan" ? when my SIM is all ready actived. I didn't change my plan. I'm a new customer.
Thank

Answers

  • ReneD
    ReneD Posts: 1,810 ✭✭
    if everything works fine with your phone ignore this notification.
    I think Fizz has trouble with their notification system
    Chizz :))
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Just ignore the message if your phone is owkring. It's a bug in Fizz system
  • DinoS
    DinoS Posts: 626 ✭✭
    Go to my plan , if you have only 2 options there, no adjust plan option. You need contact fizz for help
  • Michel B. 1734
    Michel B. 1734 Posts: 48 ✭✭
    I also got the same message after I signed up (as well as a message saying "Can't port number after it was already ported and working")
  • DinoS
    DinoS Posts: 626 ✭✭
    I got phone porting problem as well, but it ended up fizz ported successfully
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
    You probably tried it several times and their system sees the unfinished attempts.
  • Dominic L. #1933
    Dominic L. #1933 Posts: 727 ✭✭
    Yeah, I also got that notification for no apparent reason. Just ignore it.
  • Kathleen M. #2174
    Kathleen M. #2174 Posts: 5 ✭✭
    I had the same thing. And when I tried to activate the same SIM card again, it said the number wasn't recognized. But I think my phone is still working, so must just be a bug with the notification system.
  • Martin G. 6456
    Martin G. 6456 Posts: 4 ✭✭
    Some problem here, and it prevent me to add an internet plan as suggested by the internet beta offer received by email...
  • Whizz
    Whizz Posts: 23,436 admin
    Hello Han,
    After the activation of your SIM Card you have to choose your new plan by clicking on "Finish activating your plan".
    Have a nice day!
    Radu
This discussion has been closed.

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