Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Can you put my account on hold?Hello, I am having trouble to unlock my cell phone. Is it possible to hold my activation? Thx -
I've been receiving fraud email and txt from Fizz impersonators, are others?Since getting a Fizz account I have suddenly received some scam TXT and email. The txt is a link to…
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Payment metod?Can I use my checking account to make payment or credit card only?
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How long does it take to speak to a person?I'm trying to get a hold of someone to get a refund. How long does it usually take to get a respons…
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Why i receive a message that i reach 75% when i have 8gb left?I received a message saying i used 75% of my data and have 18 days left. However, in my session, it…
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Comment je peux voir les derniers appels sur mon compte en lignecomme je peux voir les derniers appels sur mon compte -
how can I request refund for 2 unsuccessful SIM Card delivery ?my SIM card was delivered on the third time. first two attempts were unsuccessful. when I chatted w…
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account reward section errorSince the last 2 days, in my account rewards/upgrade section, when I click on the reward detail, it… -
How much is the activation cost?How much is the activation cost? just want to know before i buy.
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Why am I charged twice in one month, that is, double payment?The first SIM card did not work so had to be resent another. The site would not allow me to keep m…
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My previous data didn't roll overI received a notification from Fizz saying I'll have 3.29 Go carried from my previous month. I can …
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2 lines suspended. Dont know how to fix itI have received an email saying that 2 of the 4 payments (I have 4 lines) have failed. These 2 line…
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Can I deactivate my voicemail?Nobody is leaving me msgs. Van I just deactivate it? Is there a way a can do it from my phone?
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How to make a payment for my plan?My account was suspended because my payment is overdue. There was a problem with my credit card tha…
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Where is the "Unblock SIM card" option?When I click on "Manage plan" I get a dropdown of 2 options, and "Unblock SIM card&q…
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How can I lodge a formal complaint against Fizz?I've had a problem with SMS for a while. People in Quebec seem to be able to message me, but SMS me…
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Which new functionality would you like to have access with Fizz?Hello Fizz! I wanted to group what are the new functionalities you would like to have access wi… -
It doesn't recognize my address when I trying to order a Sim card?How do I order if it not taking my address?
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i need my account number?I want to port my phone number to Rogers from Fizz but I need to right account number?
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Why I got this notification "Finish activating your plan" ? when my SIM is all ready actived.Why I got this notification "Finish activating your plan" ? when my SIM is all ready act… -
Did anyone else get a 10$ Gift?I was sent a Text from Fizz saying that I’m entitled to a 10$ gift. Did anyone else receive that.
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how can I transfer my number from fizz to other operatior?What is my account number? I want to transfer my fizz number to other operators.
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Why the fizz doesn’t respect to my problem?I have problem for port my phone number from fizz to Rogers but my account number(I find my account…
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Credit Card keeps declining?My credit card works fine with every site but when I try to order sims , the card declines. Tried d…
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I am not able to activiate the data ???It says in my account that I have data but my phone doesn't let me use data.
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