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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Use another credit card to activate de CHIPI purchased the SIM card with one credit card and now I want to activate the plan using a different… -
Advance Payment?I got my account lock out twice.I have no clue why the payment failed.Is it possibility to pay for…
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Shared Referral DetailsWhen I use a referral code during activation of a mobile plan, what details from my file are shared…
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Charge applies the day I activated my Fizz simcardI paid one month fees the first day I activated my sim card. Do I have to pay at the beginning of e…
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Refund the money after canceling the line?I ordered my sim card on 8 Dec and my line was activated on Dec. 11, I transferred my line on Wedne…
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Is it possible to get my bill by email?Is there a way I can get my monthly bill in a pdf format via email?
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Puis-je changé la date de la facturation?J'aimerais savoir si je peux changé la date de facturation à mon compte ?? Merci
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Mon forfait international 5 dollars pour la France n'a jamais fonctionné.Je paie 5 dollars pour 250min en France mais ça ne marche pas, je ne sais pas appeler en France
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Can you provide Support?Mobile service was suspended as credit card payment did not go through. Entered alternative card ea…
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Account locked, how do I unlock it?I recently changed my email address on one of my other accounts, when confirming the email I receiv…
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remove a credit card?i can't remove my credit card even if i added an other to the methode paiement ?
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Comment voir Community en Français?Au début, j'avais l'espace community en français. Maintenant, je le vois uniquement en anglais. Pou… -
Points in the hub?What is the most efficient way to earn points in the community hub? -
recurring payments?Hi. Will my recurring payments be taken automatically from my credit card when I initially purchase…
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credit card paymentHow can i delete the credit card i have on file and add another one .. keep trying and always u rea…
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Login/SIM securityHello, I'm wondering if there would be any plans in implementing additional security features for o… -
Transfert number when I already have an accountHi, As I have a dual-sim phone, I started Fizz to see what's it's really about. I love it! I would …
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What constitutes a change to your plan?I am still in the promotional beta plan. I am considering porting my number from my current provide…
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Comment je fait?Jai fait un erreur jai envoyer 55$ au. Porte feuille et comment je fait pour le recuperer ou payer …
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the change i made did not workhi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they ch…
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Official Customer Service Survey - Do you want to give feedback on your experience?Fizz has been sending out a customer service satisfaction survey to some users on Facebook Messager… -
Upgrade valid for 90 days?Since this question was not properly addressed in the previous thread (answers were entirely specul…
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Would like to pay my bill earlyInterested in paying several days early!Answered ✓ Closed Lee M. #2725 68 views 8 comments 4 points Most recent by Pierre-Alexandre B. #2743
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[Rewards] What are the rewards and how to get them?Hello Fizz! I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes fo… -
Level 1 to Level 0? - Yet another bug!Apparently, level 0 is better than level 1?! I am going to assume this is related to the current s…
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