Added new payment method and have not been charged yet so data does not work, why??

Nicolas D. #3167

I need help

Sebastien

Did you put you new payment method by default? Otherwise it's still keeping from the previous payment method

Sebastien

You need to go to My Plans, then Manage Plans and Payment Method I'm affraid it won't be fix before 4:00 when system will try to take your payment again. But I will recommand you to chat with Fizz asap.

 

@Fizz : Could you please make us allow to edit payment method and select the payment method by default at the same place on the same place? I got trouble when trying to delete my previous payment method and I communicated with chat about it. For me it's fixed, but I see it's confusing for a lot of people who are seeing their account locked, but they updated their payment method. That need to be addressed! They updated their CC infos, but their accounts are locked!

M T. #338

The payment is only applied once a day late in the evening.
Unfortunately you will have to wait until tonight

DinoS

Wait overnight. 11pm to 5am next day.