Transaction history not appearing?

Robert R. 2689

Whenever I go to my transaction history, i'm able to access most of the transaction except 1. I have no issues with my last transaction(February 28,2019), but the one before does not display anything(January 31, 2019). Can you look into why?

Got Fizzed

Stupid question:
Did your first transation happen in 2018? If thats the case you can select the "Year 2018"...

Got Fizzed

Weird my answer got lost.
May be just change the year to "2018" ... May be your transaction happened in 2018

Robert R. 2689

no, switching to 2018 does not make sense. I'm able to access all my 2018 transaction and January is a distinct month/transaction in the list, it's that specific month that, whenever I click on it, just greys out the screen as if a window would appear with the details like every other months, but nothing appears as in the screenshot

Anne H. #1344

I can see 2018 just fine.

M T. #338

You need to contact Fizz for that particular transaction

Mathieu Savard

You need to contact Fizz

Francois L. 1517

I also have that problem currently

Julien T. #788

I also have this problems with my last 2 transaction, did you find a solution?

Whizz

Hi Robert,
To be able to check your account and help you further, please contact us by chat or private message on Facebook. Here you have the info: "https://fizz.ca/en/contact-us".
Have an excellent day!
Radu