Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Never got my 25$ referral bonusJust asking how I get my bonus?please It’s fizz big promotion 25$ referral!!!! Would b good that t… -
How do I remove an upgrade ?Hi! I just got to level 2 and I got the 500mb upgrade. I already have the 250mb upgrade from level … -
Impossible to input new payment methodI forgot to update my credit card before it expired. I got a warning about it. I went into my accou…
-
FIZZ keeps charging me the old planI have changed my plan from $25 to $15 on March but FIZZ still charges me 25 as of today. please ch…
-
I cannot order my sim card cause fizz doesn't recognize my biling adress. How can I do ?I cannot order my sim card cause fizz doesn't recognize my biling adress. How can I do ? I have a c…
-
Stabilization period plan change, Lose intro rates?If we change plans within the Stabilization period after April 12th, will we still be eligible for … -
where I can see the balance of referral bonus money?where I can see the balance of my referral bonus money? Shouldn't it will be added to the wallet? M… -
How can I change my credit card for payments?I need some help, please.
-
60 minute add on - Is it only available for locallly made calls ?Purchased 60 minute add on and tried calling out of province. (I live on the border) 1 km away. Sai… -
I bought a travel add-on for data but why did my wallet funds get used for roaming data?I bought a USA travel add-on, and had some funds in my wallet, but it seems that my wallet funds we…
-
Duplicate wallet paymentsWhen I tried to fill my wallet I got an error message. I tried a few times but the day after I fina…
-
How long do I have to wait for unaswered question?Last monday, it has already passed 9days. I asked to CS center about duplicated payment for same a…
-
You have reached the maximum number of credit cards allowed on an account?Please reset my account since even with no card I am having error code. "You have reached the …
-
“Billing cycle is invalid” ?I’ve been trying to extend my plan this last two weeks, but it’s giving me this problem. I need to…
-
How do I close my account after moving my number out of fizz?I need to cancel and close all my account, How can I do this? -
What do I do, I was sent someone else's contract?I was sent the contract of someone else, on my personal email address with my cell number appearing…
-
Why my 25$ bonus is still pending in my account after 2 months?I was referred by a friend in February. After 2 months, my bonus is still showing pending in my acc…
-
Problem with payment method. What can I do?I received this a few days ago from no-reply@support.fizz.ca. =====================================…
-
Why are so many of my posts being "moderated"?I have noticed recently more and more of my posts are being "moderated" and not getting p… -
For security reason, we have removed all details of your payment methodAnybody else got this? 1- They are fed-up with my so not PC comments? 2- They got owned (Hacked) an…
-
I choose a number but the site was crashed and the number is not available anymore?I choose a number but the site was crashed and the number is not available anymore. is it reserved …
-
My simCard is no service.My simCard was activated, but it is no service. I need my simCard so much, and I am really confused…
-
Credit card limit reached even though theres no cards on my accountcan you fix the issue please
-
How to find my calling history (CDRs)?I used to get all my CDRs (Call Detail Records) with Fido. How to find CDRs with Fizz? I searched …
-
How can I add a credit card for payments?Hello, my credit card connected to my account is now nonexistent. Im trynna get my new card on ther…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.