A Plans info connection?

I was in Plattsburgh N.Y. and I didn't have any connection even in Canada beside the border no connection
Also
To call Ontario from Montreal it says it's a long distance calls
Why

Answers

  • GOAT
    GOAT Posts: 227
    Definitely contact Fizz support to have them look into this.
  • Some problems happen cause of stabilization period.

  • Kenny L. #23
    Kenny L. #23 Posts: 794
    Make sure roaming on phone is on.
  • Whizz
    Whizz Posts: 10,167
    Hi Maze,
    To be able to use our services while you are in USA you will need to make sure that you have your Roaming data ON. After you check and set your APN settings properly, you need to manually connect to AT&T or T-Mobile for the best coverage in the country. Here you can find the steps to configure your APN: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn .
    Have a good one!
    -Bogdan
  • What more to add, it's so well documented by many members of the Community. Thanks.
This discussion has been closed.