Why does fizz always want me to update my payment method ?

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karate
karate Posts: 2 ✭✭
in About my account
I used a different card and it seemed to work even though i know the other card works just fine. and this happened to me twice that it always asks me to update my method of payment. I am doing somthing wrong? and on top of that it charged me 19.67 for some reason when my payment is 51.74 a month. does someone else have this issue ?

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  • Mike
    Mike Posts: 20,731 ✭✭
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    Strange, did you contact them?
  • Whizz
    Whizz Posts: 19,112 admin
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    Hi Karate,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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