Why does fizz always want me to update my payment method ?

karate
karate Posts: 2 ✭✭
in Your Fizz Account
I used a different card and it seemed to work even though i know the other card works just fine. and this happened to me twice that it always asks me to update my method of payment. I am doing somthing wrong? and on top of that it charged me 19.67 for some reason when my payment is 51.74 a month. does someone else have this issue ?

Answers

  • Mike
    Mike Posts: 21,597 ✭✭
    Strange, did you contact them?
  • Whizz
    Whizz Posts: 23,148 admin
    Hi Karate,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a good one!
    -Bogdan
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