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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Reached the maximum amount of credit cards on account? (I have none)I got a notification saying my payment has failed and I need to update my payment information. I on… -
Pourquoi pas de réponse à nos questions?Chat ne fonctionne pas. Ni contact ni chat ...?
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Transfert de mon numéroJ'ai besoin de transférer ma ligne a quelqu'un mais, je veux que la personne garde le même numéro. …
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reach maximum number of card on my account?i keep getting rejected to put in my card to pay for my plan can someone help? this is getting frus…
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New paymentA couple weeks ago fizz canceled all my payment method. After then I tried several time to add new …
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cancellation not workingi cancelled 2 weeks after i got my service and since then my cancellation is pending, and you charg…
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i closed my plan and got charged how do i get a refund?i closed my plan and got charged how do i get a refund?
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Full points history?Hi guys, I'm just wondering if there is a menu containing ALL of your points activity, not just the… -
Cannot remove credit card info.Please fix it ASAP. This has been over 3 months and still not working.
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How long will stabilisation period last?How long will stabilisation period last?
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I cannot register any contact. There is always an error. Could you please check my account?I cannot register any contact even using a cellphone number or an email address. It has been like t…
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I cannot replace my card in the payment methodI need to replace the card with another one but 1) If I try to just add a new one I get "reach…
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Locked account for no reason?Like the title says, this morning I tried to login to my account and I was notified that my account…
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I don't see internet plan under my plans. Anybody knows where I need to look?I don't see internet plan under my plans. Only mobile plans. Anybody knows where I need to look?
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Transfert de ma ligneJe voudrais transferer une de mes lignes à une autre personne qui veut utiliser fizz. Quel est la p…
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How to Get a refund on Fizz when i am still in 15 days trial ?I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new… -
Pourquoi est-ce que mon mode de paiement expire le mois prochain?J'ai reçu des messages de fizz me disant que mon mode de paiement allait expirer ce qui est arrivé …
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Will we eventually get reward points for paying the monthly bill?I think fizz could reward people by giving them points for paying their monthly bill since not ever… -
A Plans info connection?I was in Plattsburgh N.Y. and I didn't have any connection even in Canada beside the border no conn…
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account frozen?i update my credit card information and pay the fees,but my account still be frozen since 2 days.
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You guys billed me for 3 phones installed of 2Can I get a refound?
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In this community forum, do we receive any points for Best Answer?I see others have posted about earning these points (which are based off of Fizz's information?) *… -
Why are upgrades not being deducted from invoice?Upgrades not being deducted from invoice see image, I have free voicemail but they still charge me … -
payment methodI tried to add a new credit card. but it is said I have reached the max number of credit cards on m…
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How can I contact someone who can fix my issue blocking me from adding a payment method?So first, my card was deleted from the account out of nowhere, the one that had worked fine for the…
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