Where are my emails from Fizz?

Fizzy

It seems I am not receiving emails from Fizz

- community post / thread alerts

- private message

 

Nothing in Inbox, Junk or Spam folders.

Is this a glitch or is there a setting I need to change?

Mike

Reçu le dernier à 9h23, gmail

Simon H. #6464

I receive them imediatly once something happen, just got one less then 10 seconds ago for a question i posted. Either your email is having delays or its in you spam/junk folder
Best of luck

samisheikh

Which domain is your email hosted on? It could be the your email provider blocking fizz mx ip.

Dominic L. #1933

Check in your profile for the communication settings. Make sure your email address is correct.

Quang-Tri

Very strange, I get emails but they're sent to spam.

Simon H. #6464

Simply open an email and select the option not spam, it will then mark all fizz email as regular mail

Elliot R.

@Fizzy Go to your "My Profile" page on your Fizz Mobile dashboard, and check your communication preferences. Here you can verify if anything you want to be notified for is not checked off.
Hope this helps!

Whizz

Hello Fizzy,
As I have checked your account I see that the notifications sent from Fizz are via e-mail. If the issue persists, please contact us via Facebook Messenger or Live Chat.
Have a good one!
-Bogdan