Payment failed

Thobtech23 Posts: 16 ✭✭
Payment was failed. I put the correct visa card number and my account still not activate.
Can someone help me please.


  • Mike
    Mike Posts: 20,209 ✭✭

    You need to double check your address if everything is correct, you must contact the support

    Go to this page Try a different browser if you have issues getting the bubble to appear.

    Your can also send a message via facebook messanger and click send a message (this is a bit slower)

    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Dominic L. #1933
    Dominic L. #1933 Posts: 725 ✭✭
    you have to contact support for that. This is a user forum. we can only point you in the right direction.
  • Whizz
    Whizz Posts: 17,989 admin
    Hi Fredelyn,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link:
    Have a nice day!
This discussion has been closed.