500 minutes israel?

I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes long distance calls to Israel, but when I call to Israel, I get a message saying 'your plan does not allow you making this call'. can anyone help out on this issue? since that Fizz does not provide customer support.

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,161
    Fizz offres customers support by chat, facebook or using a form.
    You should contact them by chat, I was always able to chat with the support
  • Check with support. It seems like there is a bug preventing your add-on to be active
  • Whizz
    Whizz Posts: 10,307
    Hey @Aharon,
    Everything should be working as usual. I also see that there was some usage with your LD calling plan to Israel :) Please confirm and close the thread with the best answer if your issue was resolved.
    Jay
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