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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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can i pay cash upon delivery?dear, i am a newcomer ,and i want to get a sim card with a mobile plan,but i can't complete my paym… -
Unsubscribing?Hello! I am thinking about unsubscribing from Fizz because the subscription area and coverage areas…
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Why is my phone suddenly telling me that all my calls are long distanceWhy is my phone suddenly telling me that all my calls are long distance, WTF?!?
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Can you add any plan to any phone or with certain phones you have to have some specific plans.Since I want to buy an iPhone 11 but don’t want to buy it from large company since their plans are …
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Tracking partner network usageI received an email from fizz about "abnormally high usage of partner networks" and that … -
Mobile data usage not updating?The last few days my mobile data usage on my Fizz profile has not been updating. I know for a fact …
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Data roll over for updated plans with no data ?Hi ! I have been managing my data pretty well and was wondering if I change my plan to no data for … -
Why won't Fizz let you use your data during an emergency?Why won't Fizz let you use your data during an emergency?
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how do I know my Fizz mobile settings are good?I'm a new Fizz member. I have an iPhone 11, ios 13.6.1 poped in my new sim card and did not get th…Answered ✓ Closed Jean-Francois P. 65226 46 views 6 comments 13 points Most recent by Olivier R. #3666
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Does anyone know the price of to call outside of Canada?I sometimes would need to call numbers that is outside of Canada. However, I did not purchase the C… -
Is there a way to shorten voicemail "intro"?Hello, I find that the intro voicemail message before getting to your message is very long. descri… -
What do you wish you had in your plan?Hey guys, What additional features/price-wise adjustments would you like to have while being custo…
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Paid but no add-ons in my mobiles?Hi, I PAID with success, the money is deducted from my bank account, but there is NO service (minut…
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Couchetard sims card?I know we can buy sims cards at Couchetard. I saw on the community Canada post is taking forever to…
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phone compatibilityis CoolPad Snap 3311A compatible with fizz network foe calls? it has band 4 LTE but does not have H…
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Rush to level 2Just need 200 points , like this status i will like back thx guys and girls , have a great day
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Poco f2 proSince the poco f1 only works on 3g network on fizz, does the new additional bands on the Poco F2 wo…
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Where can I find my monthly bill?This may sound crazy, but I can't seem to find my monthly bills for both my mobile and Internet ser…
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My voicemail only takes two messagesI am supposed to have 10 voicemail message capacity. After two voicemails, mycallers get a message …
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why would a call go to voice mail?At random times, when I call a friend who is also using Fizz (always the same friend), I end up on …Answered ✓ Closed Marie-Josée L. #4864 12 views 2 comments 11 points Most recent by George S. #20091
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payment reactivate?try to pay this morning am not able to
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When i'm try to enter my credit card number and adress, i got "This payment method was declined". WTHello, Fizz :) Me and my husband have the same residence adress. When he try to activate his sim-ca…
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Do I the only one who has problems with ordering sim?Well, Hi. Two months ago I have ordered sim-card, and everything was good. But 2 days ago I've lost…
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Videotron is getting RCS, when will we?https://mobilesyrup.com/2020/08/04/videotron-rcs-support/ Please read the article and maybe a fizz … -
Emergency alertDid anyone else not receive the emergency alert re. the tornado in Ottawa this past Sunday? I thoug…
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