Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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2FA issue thread closed - why?Why would you close the massive 2FA issue thread when it still doesn’t work? Not sure what service… -
Any coverage issues around Ottawa?I left Freedom not too long ago because of the bad coverage on the road between Ottawa and Montréal… -
I could not receive or send image from Pixel 3 by message. Do you have the same issue?Hi, I could not receive or send image from Pixel 3 by text message. I tried to download it by wi-fi…
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Saying out of service area, yet still home... AgainSame as last time... Except now rather than being the day of payment while you got paid, we are 4 …
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SMS still broken, periodically cannot receive calls?Been on Fizz for several months now and tried everything but texts sometimes are dropped or come in…
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Is anyone experiencing Call failures?I have been getting "Call Failed" occasionally when I try to make a phone call. It doesn'… -
How do I contact to Fizz support for my phone?I need to contact Fizz support because after I got a few help from Fizz community but those helped …
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Contacts outside my local zone not receiving my texts?Since a couple of days ago contacts outside of local area have stopped receiving my texts yet I sti…
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Plan disconnected on multiple accountsI have multiple referrals on both of my accounts, the amount owed in referrals is greater than what…
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Texts Not Sending / Duplicate TextsI've been with Fizz for about 6 weeks now. From day one, I've had/still have texting issues. I'll s…
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Correction and suggestions for Network Status Page?Some suggestions for the network status page for Fizz? 1) Correction: As 2FA is not currently … -
iMessage issueFor all the folks asking about iMessage this is what I got from Fizz this morning. “We are aware of…
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Data issue again????Latest ios(12.1.1) latest fizz update(35.0) no data connection restarted phone, wifi on no pop up f…
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Billing/Plan/Data issue?I recieved an email stating my beta plan was being extended by 2 extra months. Yet today the start …
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How to remit the payment manually once the mode of payment has been updated?Unfortunately, my Fizz service got suspended since the payment for this month got declined due to s…
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Anybody transfer VoIP number to Fizz successfully?As title. I did research in community and only found a workout, transfer to other cell company firs… -
How can I transfer my number from Fongo (voip)Hi everyone, I am new here. I just received my sim card and would like to transfert my existing Fon… -
How can I reactivate my old phone number from fizz since I still have my SIM card?I have been with fizz, but I didn’t make my payments last month so it got deactivated, now I want t…
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Changing PlansHi, Can I change my plan any time I like? If so, how and when will the new plan be effective?
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Gifting unused dataHi, Can I gift away my unused data or does the unused data roll over to the next billing cycle auto…
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Why I didn’t receive rebate when I added the second line?Why your system did not automatically give the client rebate when they add more lines?
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Changes on my account?Today I am so upset. My account has been hacked. Someone added 2 plans to it and charging my credit…
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desactivationHello you deactivated a number in the system without my permission *** *** ****. And the guys ha…
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Fizz isn't letting me add data on?I've blown through my data for the month (woops!) but when I try and add anything or modify my plan… -
tariff plan change after stabilization period?Hi I received the following email: ---- When you subscribed to Fizz during the stabilization period…
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Notified that payment failed, but bank statement shows that it has gone through?I got notification that my payment for this month failed, but my bank statement shows that it did n…
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Any fixes yet for apps that can't connect to LTE?I'd like to use my data. I have several GBs and I would simply like to play FFBE. It ought to work …
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Started to use my Fizz SIM card on my phone (bought in Russia) and Internet is not working. How to fStarted to use my Fizz SIM card on my phone (bought in Russia) and Internet is not working. How to …
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Why is data not available in the North West Territories and Yukon even though cell service is workinWe had on and off data in Whitehorse and everywhere else there was no data even though the cell ser…
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Does anyone need data?Looking to give 250 mb to 4 individuals.
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