payment reactivate?

Akoulouze

try to pay this morning am not able to

Mike

Do you have a specific error?

This is the guide

https://fizz.ca/en/faq/how-do-i-fix-payment-issue

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Fizzy

Hi Akoulouze

What are you trying to pay for? What error do you get?

Here are some additional help articles from Fizz regarding payments:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-payment-cycles-work

Welcome to Fizz! Everything is 100% online.
This is the community forum where most of us (except for Whizz) are customers like yourself.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday.
Open any one of the help articles above and click on the chat bubble on the bottom right to start a chat conversation.

Alexander Y.

Check with your bank. Might be a problem on their side

George S. #20091

Contact fizz support

MichelP

Akoulouze,
Please, contact the Fizz customer service by chat (from 8h00 to 21h00, each day) for help.
First, log into your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green chat bubble when you see it down to the right of the page.

Olivier R. #3666

Thank you for the question