phone compatibility

cosmin B.

is CoolPad Snap 3311A compatible with fizz network foe calls?
it has band 4 LTE but does not have HSPA (Cellular Band: cdma 4g lte, Connectivity: 4G, LTE)
I see coolpad snap it is used on videotron network (https://soutien.videotron.com/residentiel/mobile/appareils/coolpad-snap)
Thank you

Mike

Edited: I wrote in french
Yes it seems to be compatible, moreover, is offered by Videotron

https://fizz.ca/en/faq/compatible-devices

Kurt V.

It seems alright, but you should probably make sure by contacting fizz directly.

cosmin B.

Thank you MIke and Kurt.
The videotron one does not specify the model 3311A.
How do i contact Fizz directly? via facebook?

Pascal

Every phone available in Canada work with Fizz

Mike

Hi Cosmin

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/compatible-devices
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Victoria C. #24523

Dunno. I had iPhone 4s and it was not possible to connect to fizz 3G...

MichelP

cosmin,
You can chat with them from 8h00 to 21h00, each day.
First, connect you to your Fizz account.
Click on this link:
https://fizz.ca/en/faq/what-is-an-unlocked-phone
Click on the green chat bubble when you see it down to the right of the page.

George S. #20091

It should be compatible but it's better to double check with Fizz

Louis-Julien M.

You could simply mainly check the bands covered by a said phone. My phone (Honor 9X) is the international version or something, if I remember correctly. The international version of smartphones are always much cheaper, but they work the exact same (only the data bands are more set to suit most of every countries).
My phone is working perfectly with the data bands offered by Fizz.
So, what I'm saying is : don't buy an overpriced phone targetted at Canada, when you can buy the same thing for about half the price but in an international version.
(and also, also verify the data bands supported by the phone)

Alexander Y.

There is a list of phones that are not compatible on fiZz website, just check it out!