Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why can I only see my data upgrades but not the data that is actually on my plan?I had modified my phone plan a little while ago, and today is the first day of this cycle. My data …
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I see my plan price different in 2 places on Fizz web siteI noticed a sudden change in my plan price. My last billed was $31, but since yesterday I noticed t…
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Why did I lose my introductory rate without specifically changing anything in my plan?Today I noticed that the price of my mobile plan went up from introductory $14.86 $ to $20.40 witho…
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any one else still have the issuie of the mobile plan price increase?any one else still have the issue of the price increase on their plan.
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What happens if I live in Toronto for a few months?I expect to go to Toronto next summer for an internship, in which I will be away for about 16 weeks…
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It’s still overdue?My account got overdue and i can still see that Fizz took money from my credit card. How is that ev…
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Why can’t I call/text?So I’ve been with Fizz since last November and I thought the monthly payment was going to be automa…
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Price Change?I just started a new billing cycle and both of our plans went up by 5$. I haven't made any chances …
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Two lines in one account, one bill, right?Hello, I ordered two SIM cards and activated both in the same account (I got charged the price for …
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Anyone in need of a data top up?Gifting some surplus data this weekend. Let me know what you need.
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How can I move my old Fizz number to a new Fizz SIM card?I have been with Fizz for a while. I recently lost my phone, so I ordered a new SIM card. My expec…
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New to Fizz, thinking about the 250MB upgrade?Hello! I started a mobile plan on Fizz and I was wondering if it is wise to apply the 250MB upgrade…
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I would like to purchase a second sim card (for a friend who will join Fizz shortly and doesn't havePlease let me purchase a second sim card through a specific link!
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Fizz price hike?Hi, I have read in many parts of the community that the price hike that we see under our account is…
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sim card not valid?New to Fizz. Getting message on phone. sim card not valid
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Can only recieve texts, not send.I live in Quebec, I have the Canada + USA coverage. While texting in Quebec was working, I took a f…
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Why does call completion fail to certain US numbers from Canada?When calling from my Fizz mobile to US area code 607 (up-state NY) land line, a message is played t…
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block a scam / spam voicemailMy Motorola can help me to block a spam number on phone but my voicemail box is filled so quickly b…
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Réactivation de ma ligne apres une rupture de 1 mois faute de paiementJe suis disposé a faire un paiement pour le rétablissement de ma ligne
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any news on travel add on for calling?While in China, I was surprised to receive the calls from Canadian numbers (most probably bank call…
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Spare some dataCan someone maybe help with some data ? My email is ********************* Please & Thank You
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price went up again? increased more than $10!!!I posted an issue about monthly plan price went up yesterday. And I chat with an agent and she said…
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Fizz wi-fi app no longer connects to the modemI already tried rebooting the modem and also tried uninstalling and reinstalling the app, didn’t wo…
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price increased ?I have reviewed the plan options, then ordered the SIM on Oct. 28th, I'm now trying to activate it …
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mobile plan fees went up without noticed?Today, I check my account and monthly plan fees went up as attached. is this only me? I have used t…
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Can I have my account number?My account number
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Release my numberI tried more than 2 hours to find a way to connect someone in this company to release my number, fo…
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Tip: how to get free voicemail?Instead of paying 2$ for voicemail, I used this older post to get voicemail for free: https://commu…
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Issues with network connectivity in Japan?I looked up in the community hub and I seem to be the only one who had issues connecting to any mob…
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I can't anter my password the phone hang doneI can't anter my password for my voice mail the phone hang done don't let me enter the password
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