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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Haw do I restarted my voice mailHaw do I restarted my voice mail
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Haw do I Reset my pin for the voice mailHaw do I Reset my pin for the voice mail
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Why can't I port my Fizz number to Bell? Bell says there are issues with the carrier Fizz and portinWhy can't I port my Fizz number to Bell? Bell says there are issues with the carrier Fizz and porti…
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Unable to reset the passwordI am posting for a friend of mine. His phone got cut off because he cannot log into his account to …
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My friend is unable to send me a data. Showing message that account does not exist?My friend is unable to send the data
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Why 4g is not working in India (after buying a travel add-on)?I'm currently in India (Delhi and Hyderabad) and even after buying a travel add-on for India, I sti…
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Anyone need data? Have some to giveI have data to give, about 1.5 GB (leaving for the holidays before the end of my payment cycle so I…Answered ✓ Closed Florence T. #13352 10 views 10 comments 21 points Most recent by Florence T. #13352
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Can you add upgrades to plans other than my home internet and my main number?Hi, I'm currently trying to add upgrades to my plans by going to https://zone.fizz.ca/dce/customer-…
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Moving from Québec to OntarioI have move from Québec to Ottawa, how do I change my address in my profile? Can I keep the same fo…
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how can I subscribe to the yearly plan for 100 dollars?I would like to subscribe to the yearly plan for 100 dollars and I didn't know where or how to do i…
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Could we have transcripts of voice mails sent into a text message?With my previous provider, it is possible to avoid having to access the messaging system by having …
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Pourquoi je ne peux pas faire d'appel interurbains ?J'ai les minutes illimité mais je suis bloqué pour faire des appels dans la même région.
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Pre recorded voicemail greeting?Is it possible to change fizz's default voicemail greeting with another pre recorded message?
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transfer number ?I think I entered wrong pin number, how can I repeat the step to enter the right one?
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Additonal International Call plan added without any notice. My choice was 25CAD plan. It shows 36 CAI Selected a plan of 1gb data, unlimited calls in Quebec and Int calls to India. My plan should be …
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OTTAWA 613 NUMBER, can't setup voice mail, always say "unknown number". Manually input doesn't workOttawa number. Can't setup my voice mail, always said "unknown number". Use it with Motor…
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pending in transfer number ?Hi I tried to transfer my number but it shows my number but activation is pending now and transfe…
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numero de telephon n'est pas reconnu?losque j'essaye de faire un tranfert de numero cela ne marche pas.
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how to change my plan to pay as you go?how to change my plan to pay as you go?
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I'm considering switching to Fizz, how does everyone like it?I'm considering switching to Fizz, how does everyone like it?
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Upgrade data?I have four number on my account. Can i put upgrade on any number from my account. For example i ha…
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Problem being overcharged when I dont even have a planI have been charged for a plan that I do not use, and after trying to fix that two weeks ago, I am …
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Received emergency alert, twice?I received the test alert at 1:55, then another test alert at 2:55. I live in Ottawa, so I assume I…
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When does the referral code become available?My sim card was activated yesterday and I still can't see the referral code that I send to my frien…
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Small block of data to give, anyone?I have data to give, message me your number in private, first come first serve :)
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Summary of callsHi, I need a summary of all my calls (in and out) for a month. where or how can I have this info?
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Ordered a sim card, how do I know if my plan is on it?I ordered a sim card and made a plan but my receipt states that only I only got the physical card. …
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Pay as you go while travelling?Hey I’m about to travel to the United States this weekend. When I go to the travel add one page I s…
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if i want on my plans 500 mins /moth where can i orderHi, I'm a new user and i would like to start my plan on December 18th, but i need only 300 or 500 …
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I can’t see where to give data?I used to see give in my profile.I can’ find it anymore!
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