extra fees?

jaurel

just got and extra 11.64$ on my monthly payement how come?

Mike

Did you check on the transaction history ?

To see a list of all your Fizz transactions:

1- Go to My Plans in your Fizz account.
2- If you have more than one plan, choose the plan you wish to see transactions for.
3- Scroll to the bottom of the usage summary and click on Transaction history.


You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/transaction-history
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Victoria C. #24523

I’m sure there cannot be any extra fees. They just don’t exist in fizz. Double-check your plan!

Matthew A. #24717

Did you have any add-ons last month? $10+tax

Samuel C. 64723

It could be add-ons like extra data that you would have purchased.
Check your account billing info.

DLB

Hi ! I suggest you to contact Fizz support for your specific question.