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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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when will wifi calling be available ??Customers have been asking this for over one year now, always same answer. ( it's coming) But When.…
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How can i get a record of call log from one year ago?I need to contest a ticket and need my call log from June last year how is this possible?
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I am not able to add a contact can you help?I have a contact that I want to add but the system on your website is not accepting it, neither the…
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2nd mobile line?I want to get a second line, should i apply to my existing account or create a new account?
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During mobile transfer to Fizz from a Telus account having 3 mobile plans, does the whole account geBonjour, I have a Telus account that has only one account number for 3 mobile plans. For the time b…
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What are the possible perks you can get with fizz and how do you aquire them?What are the possible perks you can get with fizz and how do you aquire them?
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Is it possible to add another sim-card to my current plan, to use Smart Watch for example?I wasn't able to find how to add one more SIM to the current plan, just create another plan for acc…
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I have a huge amount of data left, will it rollover if I adjust my plan to 0 GB for the next month?Hey everyone, as the title says, will this months data rollover even if I adjust my plan to 0 GB fo…
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Change number?How can i change my phone number ?
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Unable to gift data - need support please contact me ?I have always been able to gift data in the past. I need to gift some today to my son. I have over …
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why am i getting amber alerts all dayi am getting seek of the service i am going to cancel fizz.
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Why doesn't the save button work when adding my billing address for the credit card?!Others have had this same issue...my billing address is EXACTLY as with the bank so don't even sugg…
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Anyone need a 500mb data perk? Giving it away for freeGiving it away to the first person!
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Is Google Pixel 2 compatible with Fizz Sim cards?Are Fizz Sim cards compatible with the Google Pixel 2???
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How long does the SIM Card take to ship during COVID-19 delivery delays?Hi everyone, I am new to Fizz and I just ordered my SIM card. During checkout, it said it would tak…
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Calling and receiving from Vietnam?Hi, I am from Montreal and have Fizz 250min for Vietnam add on my plan. Do those 250min applied for…
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Is VoLTE available in Qc?Is VpLTE available in Qc?
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Pending referral - billing issue?Hi people, I am new to fizz and had a referral. after one month of usage, I was supposed to obtain…
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how do I get to "My Plans"?how do I get to "My Plans"?
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What should I dial to get my account balance?I need the number to dial to get the balance of my plan
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Calling a number with an extension unavailable?I tried to call a number including an extension from my android phone using the # to insert the ext…
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Does gifting data give me points in the rewards program (level 2, 3)?If so, can it be data I have from perks, or does it have to be data from my plan?
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Phone shortcut for voicemail tells me it's not included in my plan?Pressing 1 for a while on my phone dial opens up the voicemail but it's telling me voicemail is not…
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Send a Data Gift to a person that do not have Data plan but is using an 250 MB upgrade. Is it possibGuys, I know that you CAN´t send Data Gift for a person that does not have a data plan. But what if…
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If you're not gonna use the "summer perk" we received yesterday, I would be interested.Hi, I think we all received a 500mo perk yesterday! If you wont use yours, I would gladly take i…
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