Number not activated why?
christine S. #28804
Posts: 1 ✭✭
in My Mobile
I made the change to be effective today 1st day of new cycle and it is not working. When I dial my number I get my voice mail.
13
Answers
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You should contact the support in order to delete you number
What change are you talking?
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
3- The green chat bubble should appear after a few seconds in the bottom right corner.6 -
please contact the support7
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Contact Fizz support7
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Fizz support will have the answer
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Fizz support is the way to go in this case.5
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Christine,
Please, contact the Fizz customer support by chat to get help about your new plan.
Chat is available from 8h00 to 21h00, each day.
First, log you to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/activate
Click on the green chat bubble when you see it down to the right of the page.5 -
Did you try to make a call with your cellphone ?5
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You should contact Fizz support!4
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Maybe the new cycle is tomorrow? Perhaps it gets changed at 23h59?4
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Thank you foe the question0
This discussion has been closed.