Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I didn't receive the test Ermergency Alert from CRTC?There was a schedule test at 1:55PM EST today in Canada and I did not receive it but other people a… -
Gifting Data to second line on same accountI have more than enough data on my phone for myself. I also have my daughter with a separate number… -
Chargée 2 fois par fizz pour un mois?Bonjour, en regardant mon compte bancaire, j'ai été prélevée 2x par fizz, j'aimerais savoir quoi f…
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J'ai oublié de mettre mon codeJ'ai oublié de mettre mon code pour une promotion est-ce toujours valable si je vous le donne la po…
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aucun accès à mes données mobiles depuis un mois et je ne peux plus envoyer de SMS. Que faire?La situation s'est déjà preésentée, mais je ne me souviens plus comment on ma dit de la régler. Est…
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I have service for the next week, am ready to switch to Fizz, what lead time do I need to transfer mI have service for the next week, am ready to switch to Fizz, but want to do it when my service end…
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I can't make outgoing calls?I try to make a call and it says that outgoing calls are deactivated and to contact customer suppor…
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Why I can't change my plan?Each time I click "adjust plan", it shows something as follows" "No change can …
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Can I initiate a phone number transfer in advance of my desired date?I have service with Lucky Mobile until Monday (in 6 days), but I'm not ready to start with Fizz unt…
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I’m in Cuba and my phone keeps ringing - Thought I wasn’t supposed to be able to receive calls hereWhat’s the story ? - I though Fizz blocked services that are not supposed to work, but I keep getti…
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Carte sims payable ?Pourquoi je dois payer ma carte Sims car mes proches ne l'ont pas payer???
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It says delivered but my SIM never arrived ?I never received my SIM. I checked the couriers website and it says Delivered. It says arrived on t…
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Since my last payment (oct 8) i cant make calls, but i can receive, why?I don't understand why I can call anyone, but i do receive SOME calls, because my friends keep tell…
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I couldn't use my telephone the voices dont transferThe vois doesn't transfer via my phone
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Every month I have 500 min to international phone calls, or is just once?I thought that every month I would have 500 minutes, as it is not so, I must modify my plan by elim…
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I already settled in Florida for the winter, can I setup my unlocked Canadian android cell from PompOr should I wait to come back to Canada, Merci, Christian?
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I activated Sim on 17th of aug,2019. Will my price plan change?I activated my sim card on 17th of aug2019. Will my price plan stay the same or it will be change e…
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I have a data plan but can’t access data after a failed payment attempt due to an expired card. LotsMy payment method expired. Didn’t realize In Time. I received an email telling me they tried two pa…
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Why hasnt my plan been activated? Its been almost 24 hours?I cant believe my plan has not been activated. I signed up at 5pm last night (Nov 21). They ported …
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When the 500 minutes for international phone call finish, How can I add another 500 ?, the price isWhen the 500 minutes for international phone call finish, How can I add another 500 ?, the price is…
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My 438 (Montreal) number shows as a long distance USA number to everyoneI was assigned a 438 (Montreal) number when joining Fizz. When other Montrealers call me it says th…
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Anyone else can't receive SMS/MMS message as of Feb. 4th?Everything was working fine previously, started today Feb 4th. Oneplus5 / Android 9. Issue isn't w…
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network down again, are they gonna fix it?I am aware of fizz network down from today morning. I thought they fixed it as got normal signal fo…
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Ho long will it take to get a response after customer service has opened a ticket for you?i have been having problems with my data, fizz customer service opened up a ticket for me 2 days ag… -
Fizz can't receive one-time security code was sent by text message from business vendors?when the issue can be resolved?
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Can call/text but can't receive?So since the issues, I got service back but I have just realized I can't receive calls or text mess…
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What to do while short code SMS messages aren't working?Since Short Code SMS messages is not working and is already a known issue acknowledged by Fizz, wha… -
New issue!!I am in Montreal and I can't use my phone properly, all calls are ending at the 1 minute 40 sec mar… -
Calls, in and out not workingHey everyone, new member here. Signed up and activated new plan. texts work no problem but in and o…
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Incoming texts suddenly stopped coming in: Known issue?As of around noon of Dec. 17, I stopped receiving incoming text messages. My outgoing messages are …
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