Can't add credit card

Wei H. #28914

Can't add credit card, please solve this issue!!!!!!!!!!!!

Mike

Do you have a specific error?

You can use a Visa or Mastercard credit card (including prepaid), or a Visa Debit card to pay for your Fizz plans.

Other cards such as debit cards, American Express (Amex), Dinners, and others are not accepted. Foreign credit/debit cards are also not accepted. You also cannot use the funds from your Fizz Wallet to pay for your monthly plan.

The most common problem is the adress, please insert in the same way as shown on your credit card statement

Lieux

Wei just some cards are accepted.. https://fizz.ca/en/faq/what-payment-methods-can-i-use

Lieux

Wei for the Fizz support... Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.

Catherine B. 64776

You can chat with fizz support for any problem you have. They’re usually very helpful.

James Y.

Make sure that you didn't ads the wrong information like the number,expiration date and cvc. That is one of the most common errors

Alexander Y.

Contact your bank, should be a technical issue of their side

Evan Z.

If you have a mastercard or visam, you can also try making sure that the address on your credit card is up to date and matches what you input during checkout. Sometimes the payment system can't display contextual error messages and may just error out without any real information.