Why with 12 GB data remain I received the notice for slow down?

Seyededris

I have around 12 GB data on the number ********** but on my account show me my data is slow down!?

Mike

Here we are users and this is a public forum.
Therefore, not the best place to publicize your phone number, I would like to advice your to contact the support in order to have your phone number canceled.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Matthew A. #24717

Did you download some large files? Might be a trigger for this type of notice. High use on one day?

Victoria C. #24523

It doesn’t matter how much you have remaining. It just counts your consumption per day based on your average use