Mobile data usage not updating?

James B. 39137

The last few days my mobile data usage on my Fizz profile has not been updating. I know for a fact that I've been using data, probably a hundred MB or more each day, certainly enough to notice that the remaining data is not changing. Any one else experiencing this or know what's up?

Lieux

James did you try to refresh the page? Do you have an application with your phone which could tell you the exact MB you had left?

Mike

I never check, since I am not afraid to be overcharged

You can always try with a different browser

James B. 39137

@Lieux, refreshed plenty of times over several days. No change. My phone records how much data I'm using, but not how much is left (which due to the roll-overs and purchased add-ons makes it hard to calculate the difference).
@Mike Yeah, not a browser issue.

James B. 39137

Nevermind, I goofed, it's fine. *shrug emoji*

Alexander Y.

Maybe you were in WiFi and didn’t use mobile data?

George S. #20091

Try another browser

Matthew A. #24717

What was the goof? We’re you looking in the wrong area?

MichelP

James,
Have you find the reason?
Maybe, you were in wi-fi.
Check it on your phone.

Olivier R. #3666

im so sorry for you