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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Where is my technician?I waited from 7:30am until 12:00noon. It is 1:30pm. Where is my technician to setup my internet? -
Forgot password for fizz appI can’t sign in my fizz app how do I reset the password
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Can I use my own modem and not have to wait for the tech. person to bring me the one from fizz to stI have my own wifi modem/ black box. Do I need to wait for the technician to come and bring me the …
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Configure wifi modem without Fizz applicationHi, I don't have a smartphone. Is it possible to configure the modem for wifi without the Fizz appl…
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Bell too Fizz switch ?i am planing on switching from bell to Fizz in about a week or so. i also purchased a ubiquiti LONG… -
Since yesterday , I don’t have internet anymore? But my router is workingSince yesterday , I don’t have internet anymore? But my router is working
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Help with setting up accountHello, what is the help phone line for fizz? Because there is an error when I am trying to set up m…
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Internet getting cut off since yesterday, what's going on?I lost connectivity yesterday, rebooted the modem and it came back up. About an hour ago I lost it …
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What does avoided poor internet connection mean?I have no. Internet access I get this message avoided poor internet connection but I can't get on l…
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About internet connection type inside the home! is it using Coaxial cable(Videotron)or using phone lHello everyone! I wanna know if internet connection inside the home using Coaxial cable like videot…
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Wifi signal between router & phone/laptop keeps dropping?I use fizz device as my router/modem. I notice that the wifi signal between my phone or laptop and …
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Internet out of serviceInternet out of service since 12pm, follow all the steps no luck, nothing in the configurations hav…
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Are internet prices temporary or will these prices remain relatively the same for awhile?Are internet prices temporary or will these prices remain relatively the same for awhile? Like afte…
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Does Fizz have their own technicians or use videotron?Does Fizz have their own technicians or use videotron?
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External Storage?Does the Hitron modem only support flash drives as external storage? I tried using a WD Passport (5… -
When I subscribe to an internet plan, will I be billed the same price that I see as time goes by?Will the monthly payments for any internet be the same amount throughout time? Is installation easy…
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Easy Connect page not opening after connecting to Modem. Signal is strong, just no connection. How tJust received my fizz package yesterday. Found my fizz wifi once modem plugged in. Connect successf…
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Not having the speed I am paying for?So I recently switched to Fizz and I'm paying for 60Mbs but only receiving around 10Mbs and I check…
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What is your opinion so far on fizz internet?What is your opinion so far on fizz internet? In terms of speed, price, setup etc
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What happened to the Home Internet coverage map?The main Fizz website links to https://fizz.ca/coverage-map for Home Internet, but there is nothing… -
How long is the modem coaxial cable?How long is the modem coaxial cable?
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I would like to know if the VIP installation for home is actually worth it?Hey guys! Newbie here just pulled the trigger on the home internet services for 30mbps at $40. Whil… -
Anybody using fizz internet with Bell fibe tv or other iptv?Anybody using fizz internet with Bell fibe tv or other iptv? What are the speeds like, and is there…
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How long does the rental of modem last? Do they start charging at some point?How long does the rental of modem last? Do they start charging at some point?
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Modem unresponsiveI just signed up for home internet less than 48 hours ago; the tech guy left everything in order bu…
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