Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technician didn't bring the modem. Now, I cannot even reschedule an appointment!Even a day after no Fizz technician showed up to bring the internet modem, I can not modify/resched… -
Why am I being billed more than one month ahead of the start of the service?Someone asked a similar question and was told that billing starts at the moment the service starts.…
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Home Internet reactivation delayI had a problem with my credit card and my last payment was not received, therefore, my home intern…
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The technician never showed up on the scheduled visit. And I already got charged. What are the necesTechnician never showed up. To drop off the modem. Already got charged on my credit card. Internet …
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Do I get points if i sub to internet?Hello, I was wondering, since I'm a mobile fizz member, if i also get an internet plan under my fiz… -
Internet Offer ?I received an Internet Beta offer but of course the system wont let me register ( not available in …
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IP phone not workingHi, we have an IP phone at home. It stopped working when we changed our home internet provider to F…
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Internet beta tester selection?If I received the internet beta invitation, is it going to last a while or Fizz curates the number …
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My phone has 2G sign for wifi and I can't use my wifi, what I should do?My phone has 2G sign for wifi and I can't use my wifi, what I should do?
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Home internet not available at my address, but Videotron is available. Can you please check?Hello, my home address has Videotron internet available. But when I would like to join a Fizz home …
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Multiple paymentHello. Recently, I subscribed on the internet plan from Fizz. During the registration procedure, I …
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Internet slow all day?Internet speed has been 0.5mbps (making it almost unusable) all day. Its happened before but was o… -
Comment modifier mon forfait avant le prochain cycle de paiement?Je pars en voyage le 21 mai prochain et je veux ajouter des go à mon forfait et changer la couvertu…
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Can't unsubscribe to home internet....anybody knows how?I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet I have no such …
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why not accepting default key password ?why network keep return with invalid password?
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Do i keep my beta price if i kov5my internet to new appartment?I have beta price, and I'm moving soon. If i call to change my address, would i be bale to keep my …
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No internet in Montréal?I don’t have internet, first problem after 3 months of service, I already restarted the modem, the … -
Home internet down?It is May 8, 2019. My home internet is down for 1 hour approximately, before this happened, I have …
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How do I arrange cancellation of my internet service?I'm moving in on May 24th, 2019. Can I arrange (in advance) to have my internet service terminated…
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How do I find out of my signup is active after taking payment?I signed up last night for internet and at the end received an error that read signup “error try ag…
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Date and Region settings are wrong?I have asked this question over 10 days ago. The answer I got was to communicate with the MANUFACT… -
Est-ce que le wifi marche à stoke?Je me posais la question si le wifi marche a Stoke -
Fizz Web site went down ? April 30thFizz web Site went down on april 30th, both French and English. Migration, attack ? -
Cannot connect to modem (invalid password) and 5G light on modem doesn't come onI have tried entering the password on the back of the modem to connect to the wifi but I keep getti…
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the cable connection in my router is broke?Hi, what can i do to fix my insert cable connecter in my router? My Kids pulled on it and it broke.…
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