Have you tried any troubleshooting?
- Logon your account to check plan status and make sure you still have data.
- Make sure the data settings on your phone are good. Recheck the APN settings.
- Try rebooting phone, enable/disable airplane mode.
- You can also try your SIM card on another phone.
If problem persists, you need to contact Fizz support.
You can send a message by facebookhttps://facebook.com/fizzca
Or you can use Fizz chat. Make sure that:
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.