Where is my technician?

Luke W.

I waited from 7:30am until 12:00noon. It is 1:30pm. Where is my technician to setup my internet?

Mike

Sometimes they do not have time and they not show up, this happen with all the providers
You need to reschedule.
ps We are users as you

Yelena

Here you can find info on how to reschedule the appointment - https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

Steph_PEMO1

Luke keep in mind that you are on a user board, if you want to contact Fizz support please refer to this https://fizz.ca/en/contact-us

Whizz

Hello Luke,
I see that you were able to communicate through other channels with my colleagues and they have rescheduled the installation for you and the plan is active now.
Have a good day!
Catalin